We live in an era of high competitiveness, where time is a valuable bargaining chip. Therefore, many companies seek to optimize their processes, with a positive impact on revenue. But after all, how to achieve this state of organization?
With that in mind, we created this article to discuss BPMS. Here, we compile the most important information on the subject, defining the concept, listing advantages, and also demonstrating the practical use of this tool in the improvement of a team. Follow up!
What is the difference between BPM and BPMS?
The administrative universe has always been full of acronyms and metrics, which serve as tools to guide managers in the right direction. But in the midst of this “letter soup”, many professionals are confused in distinguishing similar terms. Because of this, we prepared this topic to differentiate BPMS from a similar concept, BPM.
BPM is an acronym that abbreviates the term Business Process Management, something like Business Process Management, in our language. But here comes the most important point in this distinction: BPM is just a concept. That is, it consists of a set of principles that serve to identify whether an operation is optimized.
To better understand, we list some characteristics of companies that have BPM as a quality. Overall, these operations:
- There is no idleness in the workforce, with machines or employees without assignment;
- They have efficient management, capable of making quick and assertive decisions;
- They demonstrate the integration between all sectors of the production chain, reducing response time and increasing customer satisfaction.
When we talk about BPMS, the subject is another! The acronym abbreviates the term Business Process Management System, which can be translated as the Business Process Management System. Therefore, BPMS is the package of practices that lead companies to optimization. So please note:
- BPM is the concept, the reference used on lean and well-managed companies in their processes;
- BPMS is the kit of solutions that helps managers achieve BPM efficiency.
How is it possible to optimize the operation through BPMS?
Most likely, you have already associated BPMS with some technological tool, such as software, right? Well, you’re right! After all, BPMS are solutions specifically programmed to help the daily operations of companies, in order to:
- Map the stages of a project, service, operation, or similar;
- Monitor the execution of processes, identifying bottlenecks;
- Suggest solutions to increase efficiency.
Step mapping
Forget those stressful moments when the employee responsible for a certain task is not found. With software accompanying the stages of your business, the entire flow of services will be computed, so that managers can virtually monitor the progress of numerous ongoing projects.
Process standardization
All pre-BPM companies suffer from unnecessary steps, which only serve to drain the service time of the employees in charge. In this context, a BPMS solution can also be useful, automating those tasks that are quite repetitive and easily automatable.
In addition, it is also worth remembering the importance of standardizing processes, which makes employees familiar with the operation. As a result, you start to identify leverage in the productive power of the team, avoiding the unnecessary hiring of more workforce.
Decision making
In general, management teaches us a very important concept: information is power! Despite being a saying “beaten” over time, this is a fundamental reality in companies. The more you know, the more flexibility you have when making difficult choices.
In this scenario, BPMS software helps administrative employees in their dilemmas by directing resources, both financial and operational, in the best possible way. After all, it is quite common for these solutions to have dashboards that show the company’s activity statistics in real-time.
Finally, we emphasize the importance of companies having efficient solutions for the optimization of their processes, because only then will parity with the rest of the segment be guaranteed, which every day becomes even bolder in search of the first place.
